AI-powered feedback analytics

Turn Customer Feedback
Into Actionable Insights

Embed our feedback widget, collect customer insights, and let AI summarize trends, detect sentiment, and generate tasks for GitHub and JIRA — automatically.

No credit card requiredSOC 2 compliantSetup in 2 minutes

Everything you need in one platform

AI AnalysisSlackGitHub & JIRATeamsNPS ScoreAnalyticsEmail AlertsREST API
INTERACTIVE DEMO

Try Feedlytic — no sign-up needed

Explore every feature with interactive mock data. Click around, filter, create issues, and customize the widget — all right here.

feedlytic.ai/demo

Form Builder

— customize your form
textName
emailEmail
ratingRating
textareaFeedback

Toggle fields on/off and edit the title — the preview updates in real time →

Live Widget Preview

Share your feedback

We'd love to hear what you think about our product.

This is how the widget appears on your website

How It Works

Three steps to smarter feedback

No complex setup. No manual analysis. Actionable insights delivered automatically.

Step 1

Collect Feedback

Embed our widget on any website with 2 lines of code, or use the REST API. Customers submit ratings, messages, and custom fields.

Drop-in widgetCustom form builderREST API
Step 2

AI Analyzes Everything

Gemini AI processes all feedback automatically — detecting sentiment, identifying trends, and generating prioritized action items.

Sentiment analysisTrend detectionNPS scoring
Step 3

Act & Ship

Push action items to GitHub or JIRA with one click. Get Slack alerts, email digests, and share results with your team.

GitHub & JIRASlack & emailTeam sharing
Features

Everything you need to
act on feedback

From collection to action — Feedlytic handles the entire feedback lifecycle so your team can focus on building.

New

Custom Form Builder

Design your feedback form exactly the way you need it. Add text fields, dropdowns, checkboxes, star ratings, and more — no code required.

  • Short text, email, long text
  • Dropdowns with custom options
  • Checkbox groups & star ratings
  • Drag to reorder, toggle on/off
Learn more

AI-Powered Analysis

Gemini AI automatically analyzes feedback to surface sentiment, trends, and prioritized action items — updated every 6 hours.

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Analytics Dashboard

Time-series charts showing feedback volume and rating trends over 30 days. See patterns at a glance with interactive area charts.

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Slack Integration

Get beautifully formatted Slack notifications with star ratings, message preview, and a 'View in Feedlytic' button on every new feedback.

Learn more

GitHub & JIRA

Push any AI-generated action item directly to GitHub Issues or JIRA tickets with one click. Priority labels mapped automatically.

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Team Collaboration

Invite teammates by email with Editor or Viewer roles. Shared projects appear in their dashboard automatically — no accept button needed.

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Public Feature Board

Give users a voice with a public board where they submit feature requests, vote on ideas, and see what's planned — no login required.

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NPS Score Tracking

Automatic Net Promoter Score from star ratings. Visual breakdown of promoters, passives, and detractors with color-coded bar chart.

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Status & Tags

Track feedback lifecycle: New → Reviewed → In Progress → Resolved. Tag with bug, feature, praise, complaint, and more.

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Email Notifications

Automated emails for new feedback, welcome messages, weekly digests, subscription changes, and team invitations — all branded.

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Webhooks

POST request to your URL on every new feedback. Trigger custom workflows, logging, or connect to any third-party service.

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REST API

Submit feedback, retrieve analysis, manage projects — all via simple Bearer-authenticated API. CSV export included.

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Drop-in Widget

Embed a feedback form on any website with 2 lines of HTML. Light/dark themes, headless mode, and custom titles.

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Rate Limiting

Built-in spam protection — 10 submissions per minute per IP. Keeps your feedback clean without any configuration.

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Automated Everything

AI analysis runs on a cron schedule. Weekly digests sent automatically. No manual triggers — insights update as feedback comes in.

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Testimonials

Loved by teams who ship fast

See what developers and product teams are saying about Feedlytic.

Feedlytic cut our feedback triage time by 80%. The AI summaries are shockingly accurate — we went from spending hours reading feedback to acting on insights in minutes.

SC

Sarah Chen

Head of Product, Acme SaaS

The one-click JIRA integration is a game changer. Our engineering team gets prioritized tickets directly from customer feedback without any manual work.

MR

Marcus Rivera

Engineering Lead, DevFlow

We tried 3 other feedback tools before Feedlytic. None of them had AI analysis built in. The sentiment trends alone justified the switch for our team.

EN

Emily Nakamura

CTO, LaunchPad

Setup took literally 2 minutes. Pasted the widget code, got our first feedback within an hour, and had AI insights by end of day. No other tool is this fast.

JO

James O'Brien

Founder, ShipIt.io

The form builder is incredibly flexible. We customized our feedback form with dropdowns and checkboxes — no developer needed. Our support team manages it themselves.

PS

Priya Sharma

Customer Success, NexaCloud

As a solo developer, I needed something simple. Feedlytic's free tier gives me everything I need — widget, feedback table, and the API. When I scale, the Pro plan is a no-brainer.

TA

Tom Andersen

Indie Developer

10K+

Feedbacks analyzed

95%

Sentiment accuracy

<2 min

Average setup time

4.9/5

Average user rating

Compare

Why teams choose Feedlytic

See how Feedlytic stacks up against manual processes and other tools.

Feature FeedlyticManual Process
AI sentiment analysis
Auto-generated action items
Slack notifications
GitHub & JIRA integration
Team collaboration
NPS score tracking
Analytics charts
Public feature board
Email notifications
Webhook support
Rate limiting
Free tier available

= Partial support or requires additional setup

Pricing

Simple, transparent pricing

Start free. Upgrade when you need AI-powered insights and integrations.

Free

$0

Perfect for individuals and small teams just getting started.

  • Up to 2 projects
  • Unlimited feedback submissions
  • Basic feedback table
  • Embeddable widget
  • Community support
Most Popular

Pro Monthly

$4.99/ month

For teams that need AI-powered insights and integrations.

  • Unlimited projects
  • AI sentiment analysis
  • Actionable insights
  • GitHub & JIRA integration
  • Trend analysis
  • Email & chat support

Pro Yearly

$39.99/ year

Best value — save 4 months versus monthly billing.

  • Everything in Pro Monthly
  • 4 months free
  • Priority support
  • Early access to new features
FAQ

Frequently Asked Questions

Everything you need to know about Feedlytic.ai

Ready to get started?

Start collecting smarter
feedback today

Join teams who use Feedlytic to turn raw feedback into shipped improvements. Free to start — no credit card required.

Free forever plan 2-minute setup Cancel anytime