Turn customer feedback
into the next issue
The widget knows who is logged in, collects the note, and can show ideas and what you shipped. Feedlytic tags each note, and AI PM groups the related ones into an issue.
Everything you need in one platform
The widget
Feedback, ideas, and what shipped
You pick what visitors see. A logged-in customer skips the name and email fields.
Feedback
The form, with the signed-in customer already filled in.
Ideas
One list of ideas, with a vote on each.
Shipped
A short update when the fix is out.
Try Feedlytic — no sign-up needed
Sample data, so you can click through the loop before you create an account. Start with AI PM.
AI PM
Groups related notes and drafts one issue. This preview uses sample data.
Checkout is broken on the pay screen.
Bug report · /checkout
Mobile checkout spins and never confirms.
Bug report · /checkout
Three steps from a note
to a shipped fix
Collect the context, let AI PM write the issue, then measure whether the complaints stop.
Collect the context
Embed the widget or use the API. Pass the logged-in customer, or let people add the page, the steps, and a screenshot.
Sort, then group
Each note is tagged as a bug, feature, usability problem, or praise. AI PM gathers the related ones and drafts a single issue.
Ship and check
Post a short update in the widget and email the people who asked. The issue can also live on GitHub or Jira.
Everything you need to
act on feedback
Collect the context, sort it, let AI PM write the issue, then see if the complaints drop.
AI PM
Related bugs and requests get grouped into one issue, with the customer quotes, page, and steps attached. File it to Feedlytic, GitHub, or Jira.
- Clusters matching bug, feature, and usability notes
- Drafts a title and a body from the evidence
- Links every source note to the issue
- Files to your tracker when one is connected
Automatic categories
Each submission is tagged as a bug, feature request, usability problem, positive comment, or other, so the inbox is already sorted.
Close the loop
Resolve a note and Feedlytic compares complaints in the 14 days before the fix with the 14 days after.
Known customers
Pass the signed-in person into the widget. The form skips name and email, and each note shows their plan and what they pay you each month.
Ideas and votes
The same popup can list ideas. Visitors add one and vote. You choose whether the widget shows feedback only, feedback and ideas, or all three.
We shipped this
Post a short update when a fix goes out. It shows in the widget, and the people who voted or wrote about it get an email.
Page, steps, screenshot
The widget can collect the page, what the person was doing, and a screenshot, so the issue has context before anyone asks.
AI-Powered Analysis
On Pro, feedback is summarized on a schedule: sentiment, trends, and prioritized action items, refreshed every 6 hours.
Analytics Dashboard
Time-series charts showing feedback volume and rating trends over 30 days. See patterns at a glance with interactive area charts.
Slack Integration
Get beautifully formatted Slack notifications with star ratings, message preview, and a 'View in Feedlytic' button on every new feedback.
Issue trackers
Send an action item to the tracker your team already uses. Priority labels map automatically.
Team Collaboration
Invite teammates by email with Editor or Viewer roles. Shared projects appear in their dashboard automatically — no accept button needed.
Public Feature Board
Give users a voice with a public board where they submit feature requests, vote on ideas, and see what's planned — no login required.
NPS Score Tracking
Automatic Net Promoter Score from star ratings. Visual breakdown of promoters, passives, and detractors with color-coded bar chart.
Custom Form Builder
Add page, steps, and a screenshot, or build your own fields. Drag to reorder. The widget follows the form you save.
Email Notifications
Automated emails for new feedback, welcome messages, weekly digests, subscription changes, and team invitations — all branded.
Webhooks
POST request to your URL on every new feedback. Trigger custom workflows, logging, or connect to any third-party service.
REST API
Submit feedback, retrieve analysis, manage projects — all via simple Bearer-authenticated API. CSV export included.
Drop-in Widget
Embed a feedback form on any website with 2 lines of HTML. Light/dark themes, headless mode, and custom titles.
Rate Limiting
Built-in spam protection — 10 submissions per minute per IP. Keeps your feedback clean without any configuration.
Automated Everything
AI analysis runs on a cron schedule. Weekly digests sent automatically. No manual triggers — insights update as feedback comes in.
One checkout bug, one issue
This is the path a real submission takes. Feedlytic is early, so this is the product, not a pile of customer quotes.
“Checkout is broken on mobile.” The widget stores the page, the steps, and a screenshot with the message. It is tagged Bug report before anyone opens the inbox.
1 · Capture
Page, steps, screenshot, category
A second person reports the same pay screen. AI PM puts both notes on one issue, Fix checkout, and keeps the quotes attached.
2 · AI PM
Related notes become one issue
The issue starts as Feedlytic #142. Connect GitHub or Jira and the same draft is filed there.
3 · Tracker
Feedlytic, GitHub, or Jira
You mark the feedback resolved. Feedlytic counts bug, feature, and usability notes for 14 days before that moment and 14 days after.
4 · Resolve
The fix gets a date
If complaints were higher before the fix than after, the project shows that the volume fell. Praise is left out of that count.
5 · Measure
Did the complaints drop?
Free covers two projects, so you can run this on a real site first. Pro removes the cap and keeps the written summary up to date. The 7-day trial does not ask for a card.
6 · Try it
Free, then 7 days of Pro
4
Auto categories, plus other
14d
Before and after a fix
7 days
Pro trial, no card
$0
To install the widget
Why teams choose Feedlytic
See how Feedlytic stacks up against manual processes and other tools.
| Feature | Feedlytic | Manual Process |
|---|---|---|
| Page, steps, and screenshot | ||
| Auto bug, feature, and usability tags | ||
| AI PM drafts one issue from related notes | ||
| Complaint drop after a fix | ||
| Feedlytic, GitHub, or Jira | ||
| Scheduled AI summary | ||
| Slack notifications | ||
| NPS score tracking | ||
| 7-day trial, no card | ||
| Free tier available |
= Partial support or requires additional setup
Stay in the loop
Product updates, not spam
Product updates and a few practical tips on collecting better feedback. Unsubscribe anytime.
Simple, transparent pricing
Start free. Try Pro for 7 days with no card. New features are included at the same prices.
Free
Install the widget and see real feedback before you pay.
- Up to 2 projects
- Widget with page, steps, and screenshot
- Categories, AI PM, and the complaint check
- Feedlytic tracker, plus GitHub and Jira
- 7-day Pro trial, no credit card
Pro Monthly
Unlimited projects, and the written AI summary stays current.
- 7-day Pro trial, no credit card
- Unlimited projects
- AI summaries and action items, refreshed every 6 hours
- Remove widget branding
- Email support
Pro Yearly
Best value — save 4 months versus monthly billing.
- Everything in Pro Monthly
- 4 months free
- Priority support
- Early access to new features
Frequently Asked Questions
Everything you need to know about Feedlytic.ai
Start collecting smarter
feedback today
Put the widget on a site, send yourself one bug, and run AI PM. Free for two projects. Pro for a week if you want the cap lifted, with no card.