Last Updated: January 29, 2025
Welcome to Feedlytic.ai. These Terms of Service govern your use of our platform and services. By accessing or using Feedlytic.ai, you agree to comply with these terms.
By using Feedlytic.ai, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our services.
You may use Feedlytic.ai solely for lawful purposes. You agree not to misuse our platform, engage in unauthorized access, or interfere with our systems. You may also use our API to integrate Feedlytic.ai into your services, provided that you comply with our API usage policies and restrictions. Any use of the API must adhere to the guidelines set forth in our documentation.
On the free tier, you can create a limited number of projects and collect feedback through the API or by embedding feedback forms. Some advanced features, such as creating additional projects and accessing AI-powered analysis and insights, require a paid subscription. Free-tier users may also experience limitations in terms of API usage, form embedding, and the volume of feedback that can be collected.
You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility. Notify us immediately if you suspect unauthorized access.
Certain features, including API access and the ability to embed feedback forms on multiple sites, require a paid subscription. Payments are non-refundable except where required by law. Subscription details, including API access plans, can be found in your account settings. By subscribing to a paid plan, you are granted access to additional features such as advanced analytics, more forms, and API usage, which may have specific rate limits and usage terms.
We reserve the right to suspend or terminate your account if you violate these terms or engage in activities that disrupt our services, including misuse of the API or unauthorized access attempts.
We may update these terms from time to time. Continued use of Feedlytic.ai constitutes acceptance of the new terms.
For any questions regarding these terms, contact us at support@feedlytic.ai.